 What Would You Do
So I was wondering what ya'll would do in this situation.
A person bought a product from me and then at the last minute decided they didnt want it. Shipping had been paid for but the item had not yet been sent. I refunded the money for the cost of the item but kept the shipping fee as it was already used along with the money for the paypal fee. This person was not satisfied with this and filed a claim against me and lied about it saying nothing about the transaction being canceled only said they didn't receive a product.
Would you have handled it the same way?? Or was I wrong??
__________________ 30G Plants ~ None Inhabitants ~ 7 Pristella Tetras, 3 Juvinile Kribensis & 3 Otos
90G Plants ~ None Inhabitants ~ 5 Juvinile Domestic Koi, 4 Otos, 1 Royal Pleco-L027 (Zane) & 1 Sailfin Pleco-L083 (Rebel)
Pond Plants ~ Unknown Inhabitants ~ Under Construction
Other Pets ~ 3 Rats (Boo Bear-Mya-Zoey), 2 Horses (Sassy-Sunny), & a Dog (Chance)  |